Responsible Gaming
Introduction
Online gaming should be enjoyed as entertainment only. It is not a reliable way to earn money or solve financial problems. We encourage all players to gamble responsibly and within their means. Set a budget for entertainment purposes only, and never gamble with money you cannot afford to lose.
Age Verification
Canadian Law Requirement: You must be at least 18 years of age (or the legal gambling age in your province) to participate in online gaming. It is your responsibility to ensure you meet the legal age requirements in your jurisdiction before registering with any casino operator.
If you are under the legal gambling age, please do not create an account or attempt to play.
Warning Signs of Problem Gambling
Do you recognize any of the following warning signs in your own behavior? If so, help is available.
- Chasing Losses: Trying to win back money you've lost by gambling more
- Hiding Gambling Activity: Concealing the extent of your gambling from family or friends
- Loss of Control: Gambling longer or with more money than intended
- Neglecting Responsibilities: Missing work, school, or family obligations due to gambling
- Financial Strain: Using money for gambling that should go toward bills, rent, or essentials
- Mood Changes: Becoming irritable or anxious when unable to gamble
- Tolerance Building: Needing to gamble with larger amounts to feel the same excitement
- Failed Attempts to Quit: Repeatedly trying and failing to cut back or stop
- Borrowing Money: Taking loans or using credit cards to finance gambling
- Relationship Problems: Arguments with loved ones about your gambling habits
Self-Help Tools
Most responsible casino operators offer built-in tools to help you maintain control. Consider using:
- Deposit Limits: Set a maximum amount you can deposit within a specified time period
- Loss Limits: Cap the maximum amount you're willing to lose in a session or time period
- Betting Limits: Control the size of individual bets
- Reality Checks: Receive regular pop-up reminders about time spent and money wagered
- Self-Exclusion: Temporarily or permanently exclude yourself from gambling platforms
- Take a Break: Use timeout features to pause your account for a set period
Speak with your casino's customer support team to learn how to activate these tools on your account.
Support Organizations in Canada
If you or someone you know is struggling with problem gambling, confidential support is available:
Canadian Resources
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Responsible Gambling Council
Website: www.responsiblegambling.org
Information and resources for problem gambling in Canada -
Gambling Helpline (Ontario)
Phone: 1-800-522-4700
Free, confidential support 24/7 -
Addiction Helpline (British Columbia)
Phone: 1-800-565-8603
Available across Canada for referrals and support
International Resources
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GamCare (United Kingdom)
Website: www.gamcare.org.uk -
GamStop (United Kingdom)
Website: www.gamstop.co.uk -
Gambling Help Online (Australia)
Website: www.gamblinghelponline.org.au -
National Council on Problem Gambling (United States)
Website: www.ncpgambling.org
Call to Action
If you believe you have a gambling problem, please reach out for help today. Seeking support is a sign of strength, not weakness. Problem gambling is treatable, and recovery is possible.
Contact one of the organizations listed above, speak with your doctor, or confide in a trusted family member or friend. Many provinces in Canada also offer free counseling services for problem gambling.
Remember: Gambling should be fun. If it's causing you stress, financial hardship, or affecting your relationships, it's time to seek help.